TRIZ

Needs and requirements – how TRIZ may be applied in product-service development

Needs and requirements – how TRIZ may be applied in product-service development

Research paper published in Proceedings of the 2nd Nordic Conference on Product Lifecycle Management – NordPLM’09. Abstract In Product-Service Systems development, understanding of the customers’ use of goods seems vital, since the product per se is not sold but rather the performance it brings to the customers’ processes in terms of added value. This changed business scenario insists on an...