Servitization

News Publication Research

Product-service systems evolution in the era of Industry 4.0

Abstract Recent economic transformations have forced companies to redefine their value propositions, increasing traditional product offerings with supplementary services— the so-called Product-Service System (PSS). Among them, the adoption of Industry 4.0 technologies is very common. However, the directions that companies are under- taking to offer new value to their customers in the Industry 4.0 have not yet been investigated in...

  • February 13, 2021
Publication Research

Value-Driven Product Service Systems Development: Methods and Tools for Industrial Applications

In recent times a service-dominant logic is permeating the design of complex systems. However, in spite of their appeal, initiatives such as Product Service Systems (PSS) have not become mainstream, and methods are lacking to support this transition. This paper argues that methodological guidance, as well as tools for decision support, may be found in the research field of Value...

  • May 21, 2016