Needs

Needfinding workbook release

During the 2014 Volvo CE iCoach Days in Eskilstuna the Needfinding Workbook was released. It is based on site studies and needfinding research in order to act as a guide for collecting and sharing insights to support the development of user/customer oriented solutions. It will be released under Creative Commons license.

Product-service systems – from customer needs to requirements in early development phases

Product-service systems – from customer needs to requirements in early development phases

Research paper published in Proceedings of IPS2 – CIRP Industrial Product-Service Systems Conference 2009. Abstract Framed by Product-Service Systems (PSS), this paper discuss how needs and requirements are applied in early phases. In product development literature these and closely related terms are mixed, and a focus on gathering customer information about goods and their use guides the development team. This theoretical...